For Losing the Dark, you'll need to enter two items by their  PRODUCT CODE  on our order form.

1. The Zip file name from the Downloads page.
2. The Product Code for the USB key above. We'll choose a key big enough to hold the file(s).

We do not need to know your dome diameter, or number of seats. However, it is always useful to have that data for your theater's listing in the LNP FULLDOME THEATER COMPENDIUM.

Our fulldome shows are made in fisheye circle form, and ordinarily ship as ready-to-play movies, with audio and video files encoded/sliced/prewarped in formats and resolutions compatible with today's projector systems. We record the files onto USB drives.

We usually do not ship dome masters directly to customers, but for Losing the Dark we have made an exception to our policy; 2K and 4K dome masters can be made available.

Losing the Dark does not require the signing of a performance license. We simply ask that you always present the program in its entirety when showing it to audiences.

Losing the Dark is copyrighted by the International Dark-Sky Association and licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

While it may be possible to play videos directly from our distribution media, we expect you'll copy our files onto your fulldome system for optimum performance. We provide pre-written play scripts for some systems; others will simply edit button scripts or enter the necessary system commands to load and play the movies.

Most single-projector fulldome shows are shipped within 24-48 hours after receiving your order. Most multi-projector shows can be made and shipped within 72 hours.

When we ship your order, we include an itemized packing list, and send you an e-mail message with the delivery details (including FedEx tracking number if there is one).

For prepaid orders, a cash receipt or credit card slip is included in the package. We will not process credit card charges until your order actually ships.

FedEx delivery
Domestic Delivery: usually within 3 days
Per package	$30
International Priority Delivery: usually within 3 days
Per package	Contact us

For orders involving hard drives,
we will use FedEx, not USPS.

USPS delivery
Priority Mail Delivery: usually within 3 days
Per package	$10

FedEx customers: To bypass our handling charge, provide your FedEx account number, and we'll simply check "Bill Recipient" on the airbill.

International customers: You are responsible for paying any applicable import duties and customs fees. When we fill out the required U. S. Customs form, we will not declare a fraudulent value for our shipment. Please do not ask us to do so.